Gates Innovations Reviews
(Rated by 1860 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.5
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Good Value4.0
- Shipping & Delivery5.0
- Return Policy4.7
- Customer Service5.0
Recent Customer Reviews (7)
Abdelmajid Portier
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Juliane Vogel
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Hollie Powell
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Patrick Baader
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Rachelle Chauvin
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Tegan Harvey
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Max Kuester
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Payment Methods
Accepted Payment Options:
Prices for items on Gatesinnovations.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Gates Innovations credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Gates Innovations Pros & Cons
Pros
1
Variety of Products: Offers a range of products including key fobs, keychains, carbon fiber aero parts, and detailing services.
2
Key Cutting Service: Provides a key cutting service for $50.00.
3
Trade-Up Program: Allows customers to send back previously purchased carbon parts for a credit towards new purchases.
4
Ceramic Coating: All carbon parts are ceramic coated prior to shipping to prevent fading, etching, and staining.
5
Satisfaction Guarantee: Offers a 30-day return policy for full credit towards any item in the store.
6
Charitable Donation: Donates 5% of the order total to Feeding America to help those struggling with hunger.
CONS
1
Customer Complaints: Has received several customer complaints regarding poor communication, long wait times, and unresolved issues.
2
Unreliable Service: Some customers have experienced delays and lack of updates on their orders, leading to frustration.
3
Poor Customer Service: There have been reports of unresponsive customer service and unresolved complaints.
4
Sold Out Items: Many products are listed as sold out, which may limit customer options.
Gates Innovations Features and Benefits
Features
Variety of Products
Offers a range of products including key fobs, keychains, carbon fiber aero parts, and detailing services.
Key Cutting Service
Provides a key cutting service for $50.00.
Trade-Up Program
Allows customers to send back previously purchased carbon parts for a credit towards new purchases.
Ceramic Coating
All carbon parts are ceramic coated prior to shipping using Dr. Beasley's Nano-Resin Kit to prevent fading, etching, and staining.
Satisfaction Guarantee
Offers a 30-day return policy for full credit towards any item in the store.
Charitable Donation
Donates 5% of the order total to Feeding America to help those struggling with hunger.
Vehicle Compatibility
Compatible with 2006-2013 E-Chassis and F-Chassis BMWs, including 1 Series, 3 Series, 5 Series, and X Series.
Modification Process
1 to 1 modification service with donor key cut; turnaround typically 2-6 business days, expedited 1-day option available in Continental US.
Premium Weight
Modified keys are significantly heavier than OEM keys, adding to their premium feel.
Genuine BMW Roundel
Uses a Genuine BMW part for the roundel.
Button Functionality
Retains the same button layout as original keys; adds non-functioning fourth alarm dummy button for 3-button models to complete the look.
Rechargeable Battery
Built-in 450mA rechargeable Lithium-Ion battery ensures comfort access even if battery is dead for up to 1 year.
Limited Lifetime Warranty
Includes a non-transferrable Limited Lifetime Warranty on the service.
Spare Parts
Spare parts available for purchase.
Return Shipping
Return shipping covered within the Continental US; international customers charged at checkout.
Digital Key Design
Sleek design with Gorilla Glass, USB C Port for charging, physical side buttons, and on-screen buttons for Lock, Unlock, Trunk, Alarm.
Vehicle Feature Compatibility
Comfort access, vehicle feature coding, and dealer key scanning continue to work as expected.
Optional Accessories
Gates Innovations Classic Keychain available.
Replacement Plans
1-year, 1-time use, non-transferrable replacement plans for front lips and rear diffusers.